to put things right but you must do this within 6 months of our final responce letter This is a free, independent service for resolving disputes. If you are unhappy with our decision and wish to take it further, you may ask the FOS to review your complaint. If you agree with our conclusion, we will mark your complaint as closed, if subsiquently you decide you are dissatisfied with the resolution of the complaint you may be able to refer the complaint to the Financial Ombudsman Service. If your complaint is subject to Financial Ombudsman Service (FOS) jurisdiction, we will tell you and give you a leaflet that contains FOS details so you can contact them if you are unhappy with the way we have investigated your complaint and you wish to take this further. If we cannot resolve your complaint within eight weeks, we will write to you to tell you when we expect to be able to do this. In this letter, we will tell you if we have upheld your complaint or not. When we have completed our investigation, we will then send you a final response which sets out how we have investigated your complaint and our conclusion. During this period, we may contact you about your complaint and invite you to provide more information. We aim to resolve all complaints within eight weeks. Our acknowledgement will include a reference number to be used if you need to contact us about your complaint. If we cannot resolve your complaint by the end of the third business day after the day we receive it, we will send you an acknowledgement. Where you agree, we will mark your complaint as closed. We will look into the cause of your complaint and we will discuss how we propose to resolve this with you. We will try to resolve your complaint by the end of the third business day after the day we receive it. We accept complaints, in person, by post or by telephone THE FINANCIAL OMBUDSMAN SERVICE IS AVAILABLE TO CONTACT AT:ġ2, Endeavour Square, Stratford, London E20 1JN WE ARE MEMBERS OF THE NATIONAL PAWNBROKERS ASSOCIATION AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY WE VOTED OURSELVES THE BEST VALUE PAWNBROKER IN NEWCASTLE. The representative APR for this loan is only 65.7% maximum The representative daily interest for this loan is 32p per day and is charged on a daily basis until the end of the 7 month term when the loan would be repayable in a single payment of £268.16. The average loan incurs a monthly charge of £9.74 based on our monthly rate of only 4.87%. Newcastle Jewellery Company's average loan is £200 with a loan period of 7 months. If you have any worries about redeeming your jewellery then call for our advice on 0191 2328604 If You Are Unable To Repay Or Renew Your Loan Your Goods Will Be Sold We Will Send You A Reminder At The End Of Your Contract. If At the End Of Your Contract You Are Unable To Pay Your Loan And Interest, You Can Pay The Interest Only And Renew Your Contract For A Further Seven Months. You May Collect Your Loan At Any Time By Paying The Loan Amount Plus Any Interest Accrued Until That Day. Early prepayment options that are available are not associated with any fees or cost. No loans offered are under 60 days and all loans have a maximum APR of 65.7%. YOU COULD BORROW £200 FOR ONLY 32p PER DAY*ĬOLLECT YOUR PAWN AT ANY POINT DURING THE TERM OF THE AGREEMENTĪND YOU ONLY PAY INTEREST UNTIL THE DAY YOU COLLECT.Ģ months you pay back £219.48 (Total Charge For Credit £19.48)ģ months you pay back £229.22 (Total Charge For Credit £29.22)ħ months you pay back £268.16 (Total Charge For Credit £68.16) THE GRAM WEIGHT IS THE SAME EVERYWHERE,THEREFORE EASIER TO USE ONE OUNCE ON YOUR KITCHEN SCALES (IMPERIAL WEIGHT) = 28 GRAM THROUGHOUT THE WORLD, PRECIOUS METALS ARE MEASURED IN TROY WEIGHT Sovereign price relates to the coin only. WE PAY 925 (STERLING) 1 TROY OUNCE £11.80 PRICES CAN VARY THROUGHOUT THE DAY PLEASE CHECK WEBSITE REGULARLY FOR UPDATES. If you are not sure if your jewellery is gold or what carat it is our jewellers can test your items while you wait and give you a no obligation offer Including Jewellery, Dental, Pocket Watches, Ingots and CoinsĪny carat, any country, any condition, hallmarked or not. WE OFFER FOR YOUR GOLD WITH NO OBLIGATION 6 DAYS A WEEK
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